Frequently Asked Questions

Who created the software applications found on Intuit Marketplace?

What is the difference between a Gold Developer and a Silver Developer?

How often are new software applications added to the Intuit Marketplace?

What does it mean that software applications "work with QuickBooks?"

What do I do if I have a question or problem with third-party software that I found on Intuit Marketplace?

What can I do if I am unhappy with a third-party software application and cannot get satisfaction from the vendor?

Do any of the software applications found on Intuit Marketplace work with QuickBooks Online Edition?

Do any of the software applications found on Intuit Marketplace work with non-U.S. versions of QuickBooks?

How do I know if a software application fits my needs?

How do I know if a software application in the Intuit Marketplace will run on my computer?

What do I do if the Intuit Marketplace website is not functioning properly?


Who created the software applications found on Intuit Marketplace?
All of the software applications found on Intuit Marketplace were created by members of the Intuit Developer Network--a group of trusted, independent developers and industry experts who have partnered with QuickBooks and QuickBase to create software applications that solve specific business needs for QuickBooks and QuickBase customers.

What is the difference between a Gold Developer and a Silver Developer?
All Gold and Silver Developers have passed a rigorous Technical Review (conducted by a third party.) Additionally, Gold developers have completed a customer survey, submitted atleast one customer case study and some have even had their products reviewed by a ProAdvisor.

How often are new software applications added to the Intuit Solutions Marketplace?
New software applications are added to Intuit Marketplace as soon as they are tested and proven to work with QuickBooks or QuickBase to solve your unique business needs. You should visit Intuit Marketplace every month to find new software applications that can enhance your QuickBooks or QuickBase experience and save you time, so you can focus on growing your business.

What does it mean that software applications "work with QuickBooks?"
All of the software applications found on Intuit Marketplace works with QuickBooks or QuickBase, allowing the two to easily share data, eliminating double data entry, and helping to save you time and money.

What do I do if I have a question or problem with third-party software that I found on Intuit Marketplace?
Please directly contact the third-party company who developed the software application for technical and sales support. Many software companies have web sites that provide fast and easy access to support information. Intuit cannot provide customer or technical support for these products.

What can I do if I am unhappy with a third-party software application and cannot get satisfaction from the vendor?
Since Intuit does not endorse the content, services, products, advertising, or other materials presented on third party sites, you can post a negative review of the application on the Intuit Marketplace. Locate the "Write a Review" link on the vendor's Marketplace page and complete the online form. Read our Terms of Service for additional information regarding third party provided content or services.

Do any of the software applications found on Intuit Marketplace work with QuickBooks Online Edition?
Yes. Some products found on Intuit Marketplace are designed for QuickBooks Online Edition. You can determine which ones work with QuickBooks Online Edition by reviewing the "Works with" section at the top of each product's detailed description or search by QuickBooks version.

Do any of the software applications found on Intuit Marketplace work with non-U.S. versions of QuickBooks?
Yes. Some products found on Intuit Marketplace are designed for Canadian editions of QuickBooks Pro and Premier and U.K. editions of QuickBooks Pro and Accountant. Review the "Works with" section at the top of the software application's detailed description to see whether an individual product works with Canadian and/or U.K. editions of QuickBooks or search by QuickBooks version.

How do I know if a software application fits my needs?
You can easily find software applications that meet your unique needs and solve specific industry-related challenges. Search by industry, business function, QuickBooks version or all the above. Then, narrow or widen your search and compare different software applications. Customer reviews, surveys, case studies and more make it easy to research, compare and choose the right solution for you. In many cases, trial and demo copies of the software application are available for you to try.

How do I know if a software application in the Intuit Marketplace will run on my computer?
When you find software applications that meet your needs, read the system requirements at the bottom of the detailed descriptions.

What do I do if Intuit Marketplace is not functioning properly?
Please use the Feedback link at the bottom of any page to tell us exactly what the problem is. We may not be able to respond personally to each email, but we will make sure that the problem is addressed promptly.